Service

Booking and Ordering System

Taking bookings by phone wears out both you and your customers. We build a self-running system that knows your capacity, collects payment up front and sends reminders on its own.

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Booking summary
ServiceHaircut & care
SpecialistEce T.
Date15 October, 13:00
Duration45 minutes
Total₺850
Pay by card and confirm ₺200 deposit, the rest on site
SMSHi Ece, your booking for 15 October 13:00 is confirmed. To cancel: mrk.co/i/8f2
Capacity control Online payment Automatic SMS Google Calendar

The screen your customer sees, and your dashboard

What we do

What's included?

Calendar and capacity

Capacity is defined per staff member, room or table. The system doesn't allow double bookings and works out free slots itself.

Online payment

Up-front card payment or a deposit. Nothing reduces no-shows more.

Automatic reminders

SMS and email go out a set time before the booking, with a cancel and reschedule link inside the message.

Customer history

Who came when, what they bought, how much they paid. It all builds up on the customer card, so everything is at hand on the second visit.

Occupancy reports

Which day, which hour, which staff member is how busy. You make shift and pricing decisions on data, not guesses.

Calendar integration

Google Calendar and iCal connection. Bookings also land in each team member's phone calendar.

Who it's for

Is this page for you?

  • Clinics, dentists, vets, beauty and wellness centers
  • Restaurants, cafés and event venues
  • Businesses running courses, workshops and group classes
  • Technical firms that book service, maintenance and site visits

What's delivered

  • Web interface where customers book
  • Staff and capacity management
  • Admin dashboard with role-based permissions
  • Online payment integration
  • Automatic SMS and email reminders
  • Cancellation, rescheduling and no-show tracking
  • Occupancy and revenue reports
  • 3 months of free bug fixes after launch
Frequently asked

About booking and ordering systems

Why a custom system instead of off-the-shelf booking software?

Off-the-shelf tools charge monthly, don't fit your rules exactly, and keep customer data on their systems. With a custom system the rules are written around your business, the data stays with you and there's no monthly subscription.

Which online payment providers do you use?

We work with Stripe and with local and regional payment gateways (for example iyzico or PayTR in Türkiye). We set up whichever fits your business and help with merchant account applications.

Is sending SMS paid?

SMS bundles are bought from a provider and you pay for what you use. We connect the system to an SMS provider during setup and help you choose a bundle.

Can we import our existing customer list?

Yes. We import the list you export from Excel or another program. If you have past booking records, we can migrate those too.

Let's define the scope together.

Tell us what you need and we'll send you, in writing, how long it will take and what it will cost. No obligation.