Customer assistant
An assistant that answers 24/7 on WhatsApp and your website, responds to price questions and takes bookings. When it doesn't know the answer, it doesn't make one up; it brings you in.
We don't build AI as a flashy toy, but to take a specific load off your business. This page covers the side that talks to your customers. If you're looking for AI that runs on your own infrastructure for your employees, see the private AI page.
The assistant that talks to your customers, and the dashboard behind it
An assistant that answers 24/7 on WhatsApp and your website, responds to price questions and takes bookings. When it doesn't know the answer, it doesn't make one up; it brings you in.
It reads invoices, delivery notes, contracts and forms and writes the information into your system. Manual data entry disappears, and so do typos.
WhatsApp, website, Instagram and email. Whichever channel a customer writes from, the same assistant answers and remembers the earlier conversation.
We add smart search, automatic summaries and suggestions to the dashboard you already use. No need to build a new system from scratch.
How many questions the assistant answered correctly, how many it handed to a person, and what it cost. It's all in the dashboard; we work from measurements, not guesses.
Your data is not used for model training. If needed, we build with open-source models running entirely on your own server.
We design for that risk from the start. The assistant only answers from the information you give it, and where it isn't sure it hands the conversation to a person instead of making something up. On critical topics such as prices and commitments, we restrict it so it doesn't answer at all and brings you in directly.
We work through enterprise APIs, where data you send is not used to train models. If even that is too much, we build with open-source models running entirely on your own server, in which case no data leaves at all.
You pay for usage, and it's usually lower than people expect. For most businesses, the model cost of an assistant answering a few thousand messages a month stays modest. In our call we estimate a monthly figure based on your volume.
A general-purpose chat tool doesn't know your price list, your stock, your customer history or your procedures. The assistant we build works from your data, can write to your systems and talks to customers on your behalf 24/7. The difference is the difference between an encyclopedia and an employee who knows you.
Tell us what you need and we'll send you, in writing, how long it will take and what it will cost. No obligation.